Tenant Report a Fault

Click here to report a repair > 
https://whitneys-maintenance.10ninety.co.uk/

At Let Whitney’s, we’re committed to keeping your property protected while keeping your costs under control. That’s why we’ve introduced the 10Ninety Maintenance Reporting System – giving tenants one simple, reliable way to report any issues.

Tenants can upload details and photos of a fault directly into the system, which instantly alerts our team. From there, we can raise a maintenance job at the click of a button, assign it to a trusted supplier, and send it to you for approval. Tenants receive instant confirmation, so they know their issue is being dealt with — reducing call chasing and repeat queries.

For landlords, this means:

• Transparency: Every fault reported is logged and tracked in real time.

• Efficiency: Jobs are actioned quickly, minimising damage and larger repair costs.

• Control: You approve works before they’re instructed, ensuring no surprises.

• Proactive cost monitoring: By capturing and analysing repairs through the CRM, we can help spot trends and reduce long-term maintenance spend.

With 10Ninety, your property is managed smarter — saving time, money, and hassle while keeping tenants happy.