If you wish to contact us, just give us a call on 01274 880019.
For any Sales enquiries, please email sales@whitneys.uk.com
For Lettings, its Eden@whitneys.uk.com
Alternatively, you can reach us on our Social pages:
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Company advantage
Company Advantage recognises firms that meet Propertymark’s professional standards, giving landlords and tenants added confidence that we follow best practice, are independently regulated, and are accountable for the service we provide.
Whitney’s Property Ltd holds active Company Advantage membership with Propertymark
You can read the Propertymark Conduct and Membership Rules here
Our complaints procedure
Let us help sort things out…
If you believe you have, or may have, a grievance with one of our offices, please write a letter outlining your grievance FAO The Manager to the address of the office:
11 Green End, Clayton, Bradford, BD14 6BE
Your correspondence should be acknowledged within 3 working days, investigated thoroughly in accordance with established in-house procedures and replied to within 10 working days of receipt. If the office requires longer than this timescale they will advise you in writing and confirm their revised response date.
Should your grievance not be resolved to your satisfaction following an internal investigation, you can refer the matter to Property Redress Scheme who are an independent organisation.
Property Redress Scheme, 1st Floor, Premiere House, Elstree Way, Borehamwood, WD6 1JH
(Note that there is a 12-month time limit in providing redress scheme with your complaint which starts from the date the ‘Final Viewpoint Letter’ you receive is dated).
The office is also registered with Propertymark so you can raise your complaint with them. Further information on this process can be found here:
Make a complaint about a Propertymark member | Propertymark